in the Channel Islands              

Formerly Safeguard Systems

ACTION SLIPS

A vast range of "Action" slips are available as standard or purpose designed for your organisation.  These include Telephone Message Recording, Reservation Slips, Compliments Slips, Complaints Slips, Time Costing etc. They all fulfil the vital functions- control, accuracy and security.  They are designed to address the problems that occur due to human error.

Telephone Message Recording

How can you be sure the message got through? People are human and may forget - but what could be the consequence of a poor memory - a lost sale, a missed appointment, a dissatisfied customer?

But why leave it to chance - whatever messages are received in your company, you can ensure that they are simply recorded and then passed onto the right person for action using  SGWorld Tele-Message recording systems.  This provides a personal slip for each contact with full message details and action facility, together with a log of all messages received.  You have a permanent record - you are in control

A range of telephone message systems are available and these can be personalised with the name of your organisation and logo in order to raise your profile with visitors as well as providing extra security.

The illustration is of the simplest Telephone Message Recording system.  In addition we have wider slips which ensure maximum detail entry.  These slips can be personalised with the name of your organisation.  This provides you with a Telephone Message Book which is so easy to use. Your logging of messages could not be easier!

Reservation Slips

These slips are used in areas where reservations are made and the concept is of convenience combined with security.  Hotel reception staff, for instance, are prompted to record the correct information and this is very easily accomplished.  The slips record onto a master register which can be checked to see if the appropriate action has been taken.  The slips form part of the reservation procedures.  This system is ideal for hotel reservations, sports centres, leisure complexes, golf clubs etc.

Compliments Slips

How often do you send information out with a compliments slip attached.  You have no record of what was scribbled on that slip, the contents that accompanied or that the item was sent at all.  SGWorld Compliments Slips are designed to be  functional as well as promotional and the essential details of who, when, what and where sent record onto a register. The register being in date and number order is irrefutable evidence of the information sent out and the number of mailings sent with Compliments Slips can be checked by a supervisor.

Time Costing

Slips record onto a time costing register.  The slip provides a breakdown per task and customer and the register provides a breakdown of the employee's time spent.

Complaints Slips

These are designed to meet the criteria of your organisation and are filled in the minute a complaint is registered.  The slip is passed on to the member of staff or department in question and should be returned with comments. The slips record onto a register which in addition to providing statistical information also ensure that the appropriate action has been taken.

File Movement Control

As files are taken from filing the name of the staff member and department together with date are recorded on a master register. The slip is placed into an out file which replaces the file or is placed in alphabetical order on special holding card files supplied by SGWorld - rather like a library system.  If ever items are missing from a file at a later date, this provides investigation points plus the whereabouts of the file are known.